Kosher Food FAQ | International Shipping & Delivery
WHERE DO YOU DELIVER?
WE DELIVER WORLDWIDE.
NO MATTER WHERE YOU ARE, WE CAN DELIVER YOUR ORDER TO VIRTUALLY ANY COUNTRY IN THE WORLD.
IF YOU ARE UNSURE WHETHER WE CAN SHIP TO YOUR LOCATION, FEEL FREE TO CONTACT US AND WE WILL BE HAPPY TO ASSIST YOU. https://kosherfoodineurope.com/policies/contact-information
DO YOU SHIP WORLDWIDE?
YES! WE SHIP TO VIRTUALLY EVERY COUNTRY IN THE WORLD.
ORDERS SHIPPED OUTSIDE THE EUROPEAN UNION MAY BE SUBJECT TO LOCAL CUSTOMS DUTIES, IMPORT TAXES, VAT, OR OTHER FEES IMPOSED BY THE DESTINATION COUNTRY. THESE CHARGES ARE NOT INCLUDED IN OUR PRICES OR SHIPPING COSTS AND, WHEN APPLICABLE, MUST BE PAID BY THE RECIPIENT.
SINCE CUSTOMS REGULATIONS VARY FROM COUNTRY TO COUNTRY, WE RECOMMEND CHECKING YOUR LOCAL IMPORT RULES BEFORE PLACING AN ORDER.
HOW MUCH DOES SHIPPING COST?
HIPPING COSTS DEPEND ON SEVERAL FACTORS, INCLUDING:
- DESTINATION COUNTRY
- PRODUCTS ORDERED
- TOTAL WEIGHT AND VOLUME
- TEMPERATURE REQUIREMENTS (AMBIENT, CHILLED OR FROZEN)
- SELECTED DELIVERY SERVICE
OUR SHIPPING RATES CAN START FROM AROUND €6, BUT THE FINAL COST VARIES ACCORDING TO YOUR ORDER.
TO GET AN EXACT QUOTE, SIMPLY ADD THE PRODUCTS YOU WISH TO PURCHASE TO YOUR CART AND PROCEED TO CHECKOUT. BEFORE PAYMENT, YOU WILL BE ASKED TO ENTER THE DELIVERY ADDRESS, AND OUR SYSTEM WILL AUTOMATICALLY CALCULATE ALL AVAILABLE SHIPPING OPTIONS, TOGETHER WITH THEIR COSTS AND ESTIMATED DELIVERY DATES.
HOW LONG DOES DELIVERY TAKE?
DELIVERY TIMES VARY DEPENDING ON THE DESTINATION AND THE SHIPPING SERVICE SELECTED.
THE EASIEST WAY TO CHECK THE ESTIMATED DELIVERY DATE IS TO ADD YOUR PRODUCTS TO THE CART AND PROCEED TO CHECKOUT. ONCE YOU ENTER YOUR SHIPPING ADDRESS, THE WEBSITE WILL DISPLAY THE AVAILABLE DELIVERY OPTIONS ALONG WITH THEIR ESTIMATED ARRIVAL DATES.
PLEASE NOTE THAT DELIVERY ESTIMATES GENERALLY REFER TO MAJOR CITIES. DELIVERIES TO ISLANDS, REMOTE AREAS, MOUNTAINOUS REGIONS, OR LOCATIONS THAT ARE DIFFICULT TO REACH MAY REQUIRE ADDITIONAL TRANSIT TIME.
IF YOU LIVE IN A REMOTE AREA AND NEED CONFIRMATION OF THE EXPECTED DELIVERY TIME, FEEL FREE TO CONTACT US WITH YOUR FULL DELIVERY ADDRESS AND WE WILL BE HAPPY TO ASSIST YOU.
CAN I CHOOSE A DELIVERY DATE?
YES! YOU CAN REQUEST A DELIVERY DATE THAT IS LATER THAN THE ESTIMATED DATE SHOWN ON OUR WEBSITE.
SIMPLY CLICK ON YOUR SHOPPING CART, AND BEFORE PROCEEDING TO CHECKOUT YOU WILL FIND THE "SPECIAL INSTRUCTIONS FOR YOUR ORDER" BOX. THERE, YOU CAN WRITE ANY NOTES REGARDING YOUR ORDER, INCLUDING A REQUEST TO POSTPONE THE SHIPMENT OR DELIVERY DATE.
OUR TEAM WILL DO ITS BEST TO ACCOMMODATE YOUR REQUEST AND WILL CONTACT YOU IF ANY CLARIFICATION IS NEEDED.
HOW WILL MY ORDER ARRIVE? WILL CHILLED AND FROZEN PRODUCTS STAY COLD?
ABSOLUTELY.
WE USE PROFESSIONAL TEMPERATURE-CONTROLLED PACKAGING SPECIFICALLY DESIGNED FOR FOOD TRANSPORTATION.
FRESH PRODUCTS ARE SHIPPED TO ARRIVE FRESH, AND FROZEN PRODUCTS ARE SHIPPED TO ARRIVE FROZEN, REGARDLESS OF WHETHER THE TRANSIT TIME IS ONE DAY OR SEVERAL DAYS.
OUR PACKAGING SOLUTIONS, INSULATED CONTAINERS, AND COOLING SYSTEMS ARE SELECTED ACCORDING TO THE DESTINATION AND THE EXPECTED TRANSIT TIME, ENSURING THAT PRODUCTS MAINTAIN THE APPROPRIATE TEMPERATURE THROUGHOUT THE JOURNEY.
WE STAND BEHIND OUR SHIPPING PROCESS AND TAKE FULL RESPONSIBILITY FOR DELIVERING YOUR ORDER UNDER THE CORRECT CONDITIONS.